FAQs Archive - Brynmor - Lovingly Baked Flapjacks

I’m a business owner and would like to set up a wholesale account. How do I do that?

Cillus Backoffice — Thu, 05 Mar 2026 14:34:24 +0000

That’s easy. To register for a wholesale account, please click here.

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How long will it take to receive my order?

Danny Snelson — Fri, 24 Sep 2021 14:45:26 +0000

Please allow five working days from dispatch for all orders to be delivered in the UK. During special offers, our delivery lead times will instead be ten working days from dispatch due to the volume of orders. If your order is taking longer to get to you than the above, please contact us at customerservice@9brand.co.uk so someone can look into this for you.

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Do you use sustainable palm oil?

webmaster — Tue, 12 Feb 2019 16:42:40 +0000

The majority of our products contain sustainably sourced palm oil, apart from Caramel Fudge (40g) and Dark Chocolate & Ginger (40g). We are fully aware of the issues associated with the sourcing of palm oil, and we have taken this into account when sourcing our ingredients, in particularly the vegetable oils and fats of palm origin. Unfortunately, at this moment in time, replacing palm oil is not the right solution to address the environmental and social problems associated with oil palm cultivation; replacing palm oil with other types of vegetable oil would mean that much larger amounts of land would need to be used, since palm trees produce 4-10 times more oil. For more info please email us on info@brynmorfoods.com

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Are all your bars vegetarian?

webmaster — Tue, 12 Feb 2019 16:42:21 +0000

Yes, we are very pleased to say that every single one of our Brynmor flapjacks is vegetarian and approved by the Vegetarian Society.

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Which products are suitable for vegans?

webmaster — Tue, 12 Feb 2019 16:39:43 +0000

The only products that are not suitable for vegans are as follows:

Brynmor Chocolate Flapjack 80g
Brynmor Caramel Fudge Flapjack 80g

All the rest of our Brynmor ranges are perfectly suitable for vegans

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Are all your products gluten free?

webmaster — Tue, 12 Feb 2019 16:39:27 +0000

Yes, we are proud to say that all our products are and always will be gluten free.

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Where can I find nutritional information about your products?

webmaster — Tue, 12 Feb 2019 16:39:11 +0000

On our website the nutritional information is displayed on each individual product page, simply click on the product you want more information on.

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Which stores can I buy these in?

webmaster — Tue, 12 Feb 2019 16:38:57 +0000

Please check out our stockist’s page for full details. However, our full product range is available to purchase from our website where you can set up your very own personal account and if you want to sample a selection of bars you can try out our sample packs for a taster first.

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What should I do if I have a problem with my order?

webmaster — Tue, 12 Feb 2019 16:38:44 +0000

The best way to get in touch is to email us and one of the team will get back to you as soon as they can, please include your order number where possible. The best email to contact us on is info@brynmorfoods.com

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Do you offer any discounts on your online shop?

webmaster — Tue, 12 Feb 2019 16:38:32 +0000

Yes, we certainly do. Please check our website for the latest online promotions on our delicious Brynmor flapjacks and remember to sign-up to our newsletter to receive exclusive offers, promotions and competitions too.

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