You are using an outdated browser. For a faster, safer browsing experience, upgrade for free today.


View your shopping cart 0

Frequently asked questions

What should I do if I have a problem with my order?

The best way to get in touch is to email us and one of the team will get back to you as soon as they can, please include your order number where possible. The best email to contact us on is

Do you offer any discounts on your online shop?

Yes, we certainly do. Please check our website for the latest online promotions on our delicious Brynmor flapjacks and remember to sign-up to our newsletter to receive exclusive offers, promotions and competitions too.

I have a voucher code to redeem, where do I enter this on your shop?

Great news! You can enter your voucher code during the checkout process. Simply enter the voucher code, click submit and your discount will show on your order summary on the basket page.

Are there any delivery charges?

We charge £3.65 delivery on two cases or less but if you order three or more cases standard delivery is FREE and available within mainland UK. Please note that the delivery options will default based on the delivery address postcode you enter on your order. We allow 5 working days for delivery all orders. Charges apply to orders with delivery outside of the UK.

Online order returns

Unless there is a problem with the product quality, we do not accept returns. Please contact customer services on if you have a query and someone will be delighted to come back to you.

Do you sell your products at trade prices?

We certainly have options for you if you are looking to stock our wonderful range… For more information on becoming a trade customer please visit our Trade and Wholesale page or email